Terms of Trade

Terms of Trade

IMPORTANT: Read before you order

These are general Terms and Conditions and apply to all transactions made online at www.nurange.co.nz with DAPSCO Ltd. trading as NuRange Products. NuRange Products reserves the right to change these Terms and Conditions at any time. 

General Terms and Conditions of sale 

Ownership of products does not pass to the Customer until the Customer has made full payment to NuRange Products for the products. NuRange Products may be sold or distributed by NuRange Products Dealers.

The display of products and prices on www.shadetex.co.nz does not constitute an offer by NuRange Products to unconditionally supply the products as shown or at displayed prices. All products and prices shown are subject to product availability. 

Client Information

You acknowledge and agree that all information supplied to us is true and accurate. NuRange Products takes no responsibility for any consequences if false, misleading or incorrect information is supplied to us. 

Returns 

If you have been incorrectly supplied a product at the fault of NuRange Products, we will re-send you your correct order and cover all costs related to returning the incorrect product back to us. If you have incorrectly ordered a product, (and they have been correctly supplied by NuRange Products according to the order record) and have opened and used the product, we may not be able to refund or replace them. If you wish to return product either under the satisfaction Guarantee, or for any other reason other than at the fault of NuRange Products, all return costs must be met by you. Please do select your products carefully because if you simply change your mind about your purchase we are not obligated to refund it.

Privacy Policy 

See our Privacy & legal policies page

We strive to only send e-mails to those who want to receive them. If you would not like to receive future e-mails from us, please use the 'unsubscribe' link located at the bottom of our email communications. Should you ever wish your details to be removed from our database, email your request to sales@nurange.co.nz. We will process your request immediately.

Faulty Product

If you have a faulty product, contact us here. Provide us with the product details, and invoice number that the product was supplied on. We will issue you with a credit to be held against a future order to the value of the faulty product. You may not need to return the faulty product to us but proof of the fault or defect will need to be proven.

Shipping Costs

Shipping costs are included where stated, this includes full delivery costs to a standard delivery address in your area. If your delivery address is not standard, current or accessible or if you have entered incorrect delivery information we reserve the right to charge an extra delivery fee.

Intellectual Property

Copyright in the design, layout, graphics and other content of this website belongs to DAPSCO Ltd (“NuRange Products”). You are permitted to copy and to print all or part of this website for the purpose only of placing an order with NuRange Products. Any other use or reproduction of this website or any of its components is strictly prohibited without the prior written permission of DAPSCO Ltd. 

Nothing on this website may be construed as granting to any user any license whatsoever in respect of the intellectual property appearing on this website.

Content and Liability Disclaimer 

NuRange Products shall not be responsible for any errors or omissions contained in or on this website. You rely on the information contained in this website at your own risk. The information in this website is supplied on condition that any person accessing or using the information will make his or her own determination as to the accuracy and usefulness of the information. 

NuRange Products reserves the right to make any changes to the information contained in and the layout of this website, including changes to its product range, ordering mechanisms and ordering terms. 

Except in respect of implied warranties which cannot be excluded by law, NuRange Products does not make any representation or warranty about the accuracy, suitability for any purpose, merchantability of, title to or usefulness of the information on and contents of this website or the products it supplies. 

Prices on the website will be shown in the currency which you have selected. They will include or exclude freight prices depending on the country you have selected. Prices on the website may change at any time without notice. Quotations will be valid for the time period mentioned on the quotation. Prices do not include any duty, customs or levy taxes for international orders (unless mentioned).

Product Warranty and Limitation of Liability

NuRange Products warrants your Shadetex to be free from defects in material and workmanship. This warranty is extended to the first retail purchaser of the Shadetex for consumer use, and lasts for the specified warranty period from date of purchase. The warranty covers the replacement of any Shadetex that is defective (unless those defects result from: altering or modifying of the Shadetex, improper use, abuse or misuse of the shade sail, such as incorrect installation, or damage caused by high winds or heat). This warranty does not cover colour fading of the fabric due to exposure to ultra-violet rays, damage to the Shadetex due to exposure to chemicals, placement near open flame, or over tensioning the shade sail. NuRange Products will not have other or greater liability for defects in the Shadetex. Nor will NuRange Products have any liability for incidental or consequential damages. If you discover a defect in the Shadetex during the warranty period and wish to obtain a replacement, please return the shade sail to the place of purchase with a copy of the original invoice and a written description of the claimed defect. All implied warranties of merchantability and fitness for particular purpose are limited in duration to the specified warranty period from date of purchase.

Except those warranties or conditions implied by law, NuRange Products will not be liable for any loss or damage suffered by any person (including the purchaser of the product) in any way relating to or arising from the Shadetex or its use (including loss or damage arising from the negligence of, or contributed to by, NuRange Products). 

Website Links 

NuRange Products accepts no responsibility or liability for the content of any other website which is linked to this website, nor does the existence of such a link imply any endorsement, representation or support by NuRange Products.